Working at Willen
The staff at Willen Hospice are passionate about their mission – ‘always there to care’. Paul Hinson, the Chief Executive describes Willen Hospice as a “state of the art health provider, at the cutting edge of what we do”. Visitors to Willen Hospice are struck by the friendliness and team spirit, all staff united in making patients’ lives comfortable, dignified and pain free.
What is it really like?
Some staff have concerns when applying for a job in a Hospice, fearing that working with terminally ill patients could be depressing. In reality, they find that Willen is light, bright, and full of positivity and laughter. Yes, people do die, although many end their days in their own homes: calmly and pain free with help from the “Hospice at Home service”. A large number of patients come in for specific symptom control and then return home or receive additional support from the Day Hospice.
Director of Nursing, Leanne Bircham - on working at Willen Hospice
Willen Hospice has a very different feel from a hospital, being more a home from home, relatives can help themselves to tea and coffee, children can play on the Wii and even pets are welcome! It also doesn’t have that “hospital smell”.
Staffing ratios on the In-Patient Unit are higher than in the NHS. We aim to maintain a higher proportion of qualified staff, supported by a team of auxiliaries and volunteers. This ensures that staff have more time to interact with both patients, carers and their families, and are able to offer higher quality nursing care.
The Willen Team
There are many different roles within Willen Hospice and many do not require direct patient contact. In addition to the clinical teams there is a large network of staff supporting day to day running, income generation and administration. These staff may even be based in different buildings. However, they are all part of the Willen Team tasked with a common aim- to ensure provision of the best possible care for patients.
Dr Ben Diesch - a personal experience
Could you be a Willen person?
Although the mix of roles here is very varied, all team members demonstrate passion and enthusiasm for the work they do, each playing a critical role in the delivery of our overall mission. Our standards are high; we expect a commitment to doing the best job possible, continually looking to improve the way we operate to ensure our patients can benefit from the highest standards of care. A positive approach, a good sense of humour and a desire to work as part of the team are essential! If you enjoy being part of a motivated team then Willen has a lot to offer.