Services

Willen Hospice offers a range of specialist services for patients, their carers and their families. Our services are provided 24 hours a day without any cost to patients or families.

We provide care and treatment of the highest quality to an ever-increasing population. In addition to caring for the patients admitted to the 20 inpatient beds at the Hospice we continue to focus on caring for people in their own homes because we believe it is important that our care is responsive to the needs and choices of our patients.  Our support therefore extends beyond the Hospice building itself to the community, where we care for over 400 patients each year.

The Hospice also provides compassionate and skilled care for families.  Patient & Family Services offers support and information to all members of the family.

The Hospice has a chaplaincy team, whose interest is certainly not just for those who might call themselves ‘religious’. They are happy to visit you in the Hospice and in your own home.

The refurbished Day Hospice provides a diverse range of activities and complementary therapies, not only for patients, but also for their carers.

Specialist Lymphoedema treatment is offered on an outpatient basis. In addition, patients are treated in the Hospice itself and in the community.

A dedicated team of non-clinical support staff provide essential catering, housekeeping, maintenance and gardening to make patients as comfortable as possible during their stay.

We value your feedback, and you are encouraged to participate in our ongoing patient/family satisfaction survey. Whether it’s a comment, suggestion, or complaint, your views can help us to ensure that our care is always of the highest quality and, if a problem arises, put it right as quickly as possible. Information on "How to make a complaint" may be found here.