Administrator Therapeutic & Wellbeing Services

35 hours per week – Monday to Friday

Salary: £18,059 – £22,000 per annum

An excellent opportunity has arisen for a confident administrator to join our Therapeutic and Wellbeing team, working closely with the Therapeutic and Wellbeing Coordinator to manage the day to day processes for patient and families being referred into the Therapeutic and Wellbeing service.

The role involves daily contact with individuals and families who are experiencing a variety of challenges, which requires empathetic and sensitive communication.

The successful candidate will be highly organised and self-motivated with strong IT skills including Microsoft packages and ideally SystmOne, and a proven track record of meeting deadlines. A flexible approach to work is essential, as is the ability to work independently or as part of a team.

Excellent communication skills, both verbally and in writing, with all levels of staff, volunteers, external agencies and the wider MDT.

Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care within the Milton Keynes area. We offer 24 hour / seven days a week palliative care to people who have advanced disease, caring for people in our Inpatient Unit which accommodates 15 patients and the local community. Our person centred care is delivered with compassion and respect for people’s wishes. We have an expanding Therapeutic & Wellbeing service offering Psychological Wellbeing, Social Care, Physiotherapy, Occupational and Complementary Therapy.  Our dedicated Business Development teams and retail portfolio of shops raise vital funds to deliver this care.

In return for your skills and experience, you can expect:-

  • To join a supportive and caring team
  • Generous annual leave entitlement starting at 35 days pro rata (inclusive of statutory and bank holidays)
  • Free onsite parking at the Hospice
  • Employer enhanced auto-enrolment pension
  • Enhanced maternity, adoption and sick pay provision
  • Ongoing commitment to education and professional development
  • Blue Light Card discounts (with membership)
  • Excellent on-site subsidised catering facilities
  • Access to Employee Assistance Programme

This appointment is subject to a Standard Disclosure and Barring Service check

Please note that this advert will close early if a high number of applications are received

To apply please complete the application form below and email it to

Closing Date: 18 October 2023

Interview Date: 26 October 2023


In a typical year...
our cost, per minute
phone calls to patients at home
fabulous volunteers
patients cared for at home
home visits
patients at the hospice
of cups of tea
counselling sessions
We can only provide the care we do thanks to the incredible generosity of our community, through their continued volunteering, fundraising and donations throughout the year. Your donation will enable us to continue providing care and support to those facing a life-limiting diagnosis, and to support their loved ones.