Retail Cluster Team Leader

About the role 

Full time, including weekends

£26,051 per annum

Due to expansion within our retail stores, we are looking for a highly motivated Retail manager to support and work across our Milton Keynes City Centre Cluster shops, including our new innovative offerings – our gaming & events shop at The Hangout and music/record shop at Off The Record.

Working closely with the Retail Project Manager, you will be commercially minded to develop and deliver a programme of activity to drive revenue and achieve agreed targets.  Proposing new initiatives and implementing the retail strategy you will be aware of trends and implement these to maximise revenue.  You will lead and train a highly motivated team of team leaders and volunteers to ensure sustainable income is raised from your retail shops within the City Centre Cluster.

The successful candidate will have experience of managing teams, particularly in a retail setting, have good organisational, communication and interpersonal skills as well as a customer service mindset. You will have a flexible approach as this is a multi-site role and you will be required to work across the City Centre locations.

To find out more about our City Centre Cluster stores please visit:

In return for your skills and experience, you can expect:-

  • To join a supportive and caring team
  • Generous annual leave entitlement starting at 35 days pro rata (inclusive of statutory and bank holidays)
  • Free onsite parking at the Hospice
  • Employer enhanced auto-enrolment pension scheme
  • Enhanced maternity, adoption and sick pay provision
  • Ongoing commitment to education and professional development
  • Blue Light Card discounts (with membership)
  • Excellent on-site subsidised catering facilities
  • Access to Employee Assistance Programme

About the Hospice:

Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care within the Milton Keynes area. We offer 24 hour / seven days a week palliative care to people who have advanced disease, caring for people in our Inpatient Unit which accommodates 15 patients and the local community. Our person centred care is delivered with compassion and respect for people’s wishes. We have an expanding Therapeutic & Wellbeing service offering Psychological Wellbeing, Social Care, Physiotherapy, Occupational and Complementary Therapy.  Our dedicated Business Development teams and retail portfolio of shops raise vital funds to deliver this care.

To apply, please use the ‘Apply Here’ button below 

Closing date: 2 October

Interview date: 12 October

In a typical year...
our cost, per minute
phone calls to patients at home
fabulous volunteers
patients cared for at home
home visits
patients at the hospice
of cups of tea
counselling sessions
We can only provide the care we do thanks to the incredible generosity of our community, through their continued volunteering, fundraising and donations throughout the year. Your donation will enable us to continue providing care and support to those facing a life-limiting diagnosis, and to support their loved ones.