Warehouse Customer Assistant – Kiln Farm

Part Time – 11 hours per week, 2 days, including weekends 

 £20,319 pro rata per annum, actual annual salary £7,314.84 (hourly rate £10.42) 

About the role 

As a part-time Warehouse Customer Assistant you will work as part of the Warehouse team, greeting supporters when they come to drop off donations, organising stock and assisting with deliveries. 

 You will offer excellent customer service and help to keep the Warehouse tidy, safe and organised.  The successful candidate will need to be physically fit due to the high volume of manual handling involved – you will be able to safely move and handle furniture, some of which will be heavy.  

 You will have good communication skills and confidence when talking to our supporters, as well as being a team player with a flexible approach. Previous experience of customer service or liaising with members of the public would be advantageous but training will be given.  

 About the Warehouse 

Our Kiln Farm Warehouse, based in Milton Keynes,  is the hub of our retail operation. Taking in a huge variety of new and donated goods including furniture, clothing, bric a brac and books; these are then sorted and dispatched to our customers, our shops, or recycled – all to raise vital income for Willen Hospice to provide care to our patients and their families.   

 In return for your skills and experience, you can expect:- 

  • To join a supportive and caring team   
  • Generous annual leave entitlement starting at 35 days pro rata (inclusive of statutory and bank holidays)   
  • Free onsite parking at the Hospice   
  • Employer enhanced auto-enrolment pension scheme
  • Enhanced maternity, adoption and sick pay provision
  • Ongoing commitment to education and professional development
  • Blue Light Card discounts (with membership)
  • Excellent on-site subsidised catering facilities
  • Access to Employee Assistance Programme   

About the Hospice: 

Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care within the Milton Keynes area. We offer 24 hour / seven days a week palliative care to people who have advanced disease, caring for people in our Inpatient Unit which accommodates 15 patients and the local community. Our person centred care is delivered with compassion and respect for people’s wishes.We have an expanding Therapeutic & Wellbeing service offering Psychological Wellbeing, Social Care, Physiotherapy, Occupational and Complementary Therapy. Our dedicated Business Development teams and retail portfolio of shops raise vital funds to deliver this care.   

Please be aware that this advert will close early if a high number of applications are received.  

To apply please complete the application form below and email it to hradmin@willen-hospice.org.uk

Closing date: 30 October    

Interviews: 2 November 

In a typical year...
our cost, per minute
phone calls to patients at home
fabulous volunteers
patients cared for at home
home visits
patients at the hospice
of cups of tea
counselling sessions
We can only provide the care we do thanks to the incredible generosity of our community, through their continued volunteering, fundraising and donations throughout the year. Your donation will enable us to continue providing care and support to those facing a life-limiting diagnosis, and to support their loved ones.