In-Patient Care

The In-Patient Unit at Willen Hospice offers specialist, compassionate care to our patients 24 hours a day, 365 days a year...

There are 15 beds on the unit. Several of these have French doors leading out on to our veranda, overlooking the beautiful Willen Lake.

How do referrals to the In-Patient Unit work?

Individuals can be referred to the Willen Hospice In-Patient Unit for specialist complex symptom control, including pain relief and management of distressing symptoms that are a result of their illness or treatment. Psychological and spiritual support is also available as well as physiotherapy. In our experience, patients' length of stay ranges between 3 and 13 days, depending on symptom control needs and future care requirements.

Referrals to the In-Patient Unit can be made by GPs, Hospital Consultants, members of the Willen at Home team, District Nurses and Social Services from Milton Keynes and surrounding areas. Patients can also refer themselves but should this be the case, the patient's GP will always be contacted to confirm details.

Refer a patient.

Visiting the Willen Hospice In-Patient Unit

The Hospice operates open visiting times at the In-Patient Unit. Children are encouraged to visit, and are usually happiest if they are here for just short periods of time. They can play in the Garden Room if they get bored, or run outside, with adult supervision. Pets are welcome to visit too. When you arrive at reception, please sign in and pick up a visitor's badge.


The Hospice is set in the stunning location of Willen Lake. The view can be enjoyed from our Lakeview Room, where comfy sofas, tea & coffee making facilities and binoculars are available. Here's a 360 degree view of the Hospice.

Our garden has a path running through it with several benches and is available for patients and visitors to use throughout the year.

All rooms have a television and DVD player. Books, CDs, audiobooks, DVDs and magazines are available to borrow from the Lakeview Room and Garden Room. A selection of newspapers are delivered daily. 

Free Wi-Fi is available throughout the Hospice. Please ask a member of the team at the Hospice for the password.


Patients at the In-Patient Unit enjoy delicious, healthy meals cooked on site by our catering team. Snacks and drinks are also available throughout the day. If you're a relative visiting a patient and do not wish to leave the Hospice grounds, we'll be happy to provide you with a meal - please see our reception team for details and price list. Patients who want something different to the day’s menu choices, can usually be accommodated. We have no objections to patients having a glass of something with their meals.

Hospice Corner Shop

We have a small shop open 24/7 with an honesty box. Here you can buy chocolate bars, crisps and drinks as well as stationery, books, greeting cards and unique gifts.There is a vending machine for cold drinks, chocolates and crisps.

Family Room

The In-Patient Unit has one family room where those visiting a patient can stay overnight to be close to their loved one. To find out the availability of the family room, please call 01908 663636 or email

We are also happy for you to stay with your loved one in their room, next to the bed. Please do not hesitate to ask about this.

Infection Control

We pride ourselves on delivering high standards of care with particular attention paid to maintaining standards with hygiene care and infection control. If you're visiting the In-Patient Unit, please help us by using the hand wash gel facilities as necessary.

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