Safeguarding Adults

Protecting an adult’s right to live in safety, free from abuse and neglect. It is about people and organisations working together to prevent and stop both the risks and experience of abuse or neglect, while at the same time making sure that the adult’s wellbeing is promoted.

Willen Hospice actively works with the Adult Social Care Access Team (ASCAT) at Milton Keynes Council to ensure that statutory guidance is followed, awareness and good practice is promoted and the adult workforce is safe and effective.

If you have a concern about an adult at risk of abuse and they are in immediate danger you should contact the relevant emergency services by ringing 999.

An adult at risk is someone who:  

  • has needs for care and support (whether or not the local authority is meeting any of those needs)

  • is experiencing, or at risk of, abuse or neglect

  • as a result of those care and support needs is unable to protect themselves from either the risk of, or the experience of abuse or neglect.

Abuse can occur anywhere at any time and can be carried out by anyone, it can be a single act, repeated acts over a period of time or due to a failure to act (neglect). It can happen to one person, or several people at the same time.

If you are concerned about adult who is a patient of Willen Hospice or a family member of a patient known to the hospice you can discuss your concerns with Theresa Erhard, Patient & Carer Coordinator or Sue Whear, Patient & Family Services Manager who will advise you of the process to follow.

Alternatively you can report your concerns directly to Milton Keynes Council Adult Social Care by completing a Safeguarding Alert form.

Report your concern - complete an adult safeguarding alert.

Sue Whear Theresa Erhard

Sue Whear

Theresa Erhard

Useful Downloads

Willen Hospice Safeguarding Adults Policy

Milton Keynes Safeguarding Policy and Practice Guide


Milton Keynes Council Keeping Adults Safe, Together we can make a difference (leaflet)

MK Safeguarding Board - Decision Making Framework - Introduction

MK Safeguarding Board - Decision Making Framework - Level 1-4

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