We value your feedback...
You are encouraged to participate in our ongoing patient/family satisfaction survey. Whether it’s a comment, suggestion, or complaint, your views can help us to ensure that our standards are always of the highest quality and, if a problem arises, put it right as quickly as possible.
If you have a need to complain please do so at any time, either face to face with a member of our team or formally, in writing, either using the form below, by letter, or via this website.
All complaints should be addressed to:
Mr Paul Hinson
Once we have received your complaint you will receive a written acknowledgement and a full response will be sent to you within 20 working days.
If you are not satisfied with our response you may escalate your complaint by contacting the following organisations:
The Parliamentary and Health and Services Ombudsman
Millbank Tower, Millbank, London, SW1P 4QP
Helpline Telephone Number: 0345 015 0433