Our vision at Willen Hospice, is to be the lasting and thriving provider of free care to all people affected by life limiting illness in our community of Milton Keynes and surrounding areas.
This is made possible by a community working together continually to share in the delivery of the most assuring, equally accessible and advanced care available.
Our values are important to us and are at the heart of everything we do at Willen Hospice.
We make time for people, are supportive and treat people with dignity. We always strive to provide a warm and welcoming atmosphere and will proactively seek feedback to improve performance.
We strive to develop our skills to meet peoples’ needs. We set ourselves aspirational goals and proactively seek further knowledge and skills. We look for solutions not barriers and are courageous in trying out and embracing new ideas.
We always show respect to our colleagues and service users. We are inclusive and value diversity. We earn trust and give others our trust. We are thoughtful, transparent, open and honest in our communication with others and seek to understand what others feel is important to them.
We are professional at all times, take responsibility and are accountable for our actions. We are responsive, solution focused, flexible and adaptable. We do what we say we are going to and are rigorous in meeting the standards required for our area.
We welcome your feedback!
If you have been in contact with our staff and volunteers and they've shown that they are living our values, we would love you to tell us so that we can share with them the wonderful work that they do.
Alternatively, if you need to let us know when our service has not been quite what you expected, please let us know so that we can continuously improve the service that we offer to you.