Our Senior Leadership Team are responsible for the operational management and quality of all services within the organisation. They are also responsible for the implementation of the Strategic Plan and ensuring that agreed policies and procedures are adhered to and that the quality of services fully meets, and where possible, exceeds the requirements of statutory bodies. Willen hospice is governed by a Board of Trustees, who, together with the Senior Leadership Team, form the Council of Management.
Richard has 25 years’ experience as a Director in the NHS, specialising in the commissioning of services and he has undertaken senior roles in Primary Care Trusts, Clinical Commissioning Groups and most recently an Integrated Care Board. He has a track record of delivering improved outcomes within available resources, and in developing strong teams to help deliver for patients and service users.
Richard has an MBA in health services management, and outside of work enjoys travel and sport. He is a season ticket holder at Northampton Town FC and is the Board Safeguarding Champion and Independent Director on the Board of the Northamptonshire Football Association.
Ali joined Willen as Director of People and OD in 2022 where she oversees the Human Resource, Learning and Organisational Development and Volunteering teams. Ali has spent all of her career working in People Services across hospitality, the public sector and the NHS where she honed her OD skills. She has worked with some inspirational thought leaders who have influenced and shaped her approach and brings a wealth of experience to the Hospice. Ali is passionate about creating great cultures where everyone can thrive which in turn delivers the best experience for our patients and their families.
Jackie joined Willen Hospice in 2011 bringing over 30 years’ experience as a Registered Nurse working as a Palliative Care Advanced Nurse Practitioner in the acute sector. Jackie initially joined Willen Hospice as the Day Hospice Lead, redesigning the service to support a wider patient cohort and championing a Nurse-Led approach to create what is now known as The Wellbeing Centre. Jackie went onto to manage this service within the Community Hub, which included Lymphoedema, and established our first physiotherapy service.
Jackie has managed all areas of the Clinical Services, responding to the needs of our local population to deliver new initiatives whilst remaining patient and service-user focussed. Jackie is the Lead Nurse and Registered Manager for the Hospice and now oversees all clinical service including our Therapeutic and Wellbeing offering.
Marilyn joined Willen Hospice in 2000 initially as Community Clinical Nurse Specialist and now as an Associate Director for Quality. Marilyn trained as a nurse in 1984 and has worked in various specialities including two leading cancer centres before moving into the Hospice sector. Marilyn leads on quality and governance to ensure standards are maintained throughout the organisation and collates data to evidence the care provided by the service teams.
Mark leads the commercial operations at the Hospice, responsible for the income generation through online and offline retail, the Business Development function, Lottery and Challenge Events fundraising.
Mark previously brings a wealth of experience from the retail, wholesale, procurement & business to business sectors having held senior management roles at Tesco, Morrisons & Grafton Merchanting PLC.
Oli joined Willen Hospice from the MND Association in 2021 and is responsible for the voluntary fundraising teams. Oli has worked in corporate, challenge events and community fundraising for Hospice, Air Ambulance and Medical Research charities since 2007. Oli believes that in offering fundraising opportunities to those affected by grief, we can provide a positive outlet for difficult feelings and allow those to make a difference in their community. Outside of Willen Hospice, Oli provides talks to the charity sector around the power of talking to donors in a manner that suits who they are as a person.