Referring your patient

How do referrals work?

If you have a patient under your care, you can refer them to Willen Hospice for specialist complex symptom control, including pain relief and management of distressing symptoms that are a result of their illness or treatment. They can be cared for either in our In-Patient Unit or by our Willen at Home team, if the patient prefers to receive care in their own surroundings.

You can also refer someone to our Living Well Programme based within the Hospice. This is for patients who have a palliative diagnosis and require support to achieve their individual goals and manage their symptoms earlier on in their journey.

Find out more about referrals to our Lymphoedema service.

Referrals can only be made by GPs, Hospital Consultants, District Nurses and Social Services from Milton Keynes and surrounding areas.

We care for patients over 18, with life limiting illnesses, by providing compassionate care centred around their needs. Read our Referral & Admissions Policy below for guidance on accessing all of our services.

How to make a referral to Willen Hospice

If you wish to refer a patient, please do so by downloading and completing the Referral Form below.
Please email the completed form to: willen.hospice@nhs.net

We aim to make contact with the patient or carer within 48 hours.

Our Therapeutic and Wellbeing team will aim to respond to a referral within 5 working days.

If this has not happened or the referral is urgent, please call the Hospice on 01908 663636 and ask to discuss with the appropriate service.

In a typical year...
£11.23
our cost, per minute
11,000
phone calls to patients at home
600
fabulous volunteers
700
patients cared for at home
3,200
home visits
300
patients at the hospice
18,000
of cups of tea
290
counselling sessions
We can only provide the care we do thanks to the incredible generosity of our community, through their continued volunteering, fundraising and donations throughout the year. Your donation will enable us to continue providing care and support to those facing a life-limiting diagnosis, and to support their loved ones.