Data privacy for volunteer applicants

We are serious about looking after any personal information you may share with us during the volunteer application process. We collect information for several purposes, including managing the application process, assessing suitability for the role and deployment of successful volunteers.

Various types of personal information may be collected from you during the volunteer application process, including name and contact details, contents of any CV or application form and professional qualifications. We may also collect information in order to promote equality of opportunity for disabled volunteer applicants. We will only collect personal information where it is lawful for us to do so.

We share your information with selected third parties, such as the company that manages our volunteer database. We may share information with certain third parties if we are compelled to do so by law.

All personal information you provide is held in accordance with current data protection laws. You have certain rights over the processing of your personal data, such as the right to ask what details we are holding about you, and the right to ask us to correct any information that you find is wrong.

Our systems are secure and regularly reviewed, and our staff are trained in their use.

For full details on the type of personal information we collect and how we use it, please download a copy of our Privacy Notice for Volunteer Applicants below.

In a typical year...
£11.23
our cost, per minute
11,000
phone calls to patients at home
600
fabulous volunteers
700
patients cared for at home
3,200
home visits
300
patients at the hospice
18,000
of cups of tea
290
counselling sessions
We can only provide the care we do thanks to the incredible generosity of our community, through their continued volunteering, fundraising and donations throughout the year. Your donation will enable us to continue providing care and support to those facing a life-limiting diagnosis, and to support their loved ones.